r6win Privacy Policy

r6win ("we," "us," or "our") operates the online gaming and sports betting platform accessible at r6win.asia. We are committed to protecting the privacy and personal data of all players and visitors who use the r6win platform. This Privacy Policy ("Policy") describes how r6win collects, processes, stores, shares, and protects personal information in connection with your use of our services.

This Policy applies to all personal data collected through the r6win website, mobile interfaces, customer support channels, and any other touchpoints through which you interact with r6win. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering for an r6win account, accessing the r6win platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the r6win platform.

r6win collects personal data that is necessary to provide our gaming services, comply with legal obligations, and maintain the security and integrity of our platform. The categories of personal data we collect include:

r6win does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (e.g., responsible gaming self-exclusion records).

r6win uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your r6win player account, including processing your r6win login credentials securely.
• Service Delivery: To provide access to r6win's games, sports betting, live casino, bingo, and other platform features.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, and to maintain accurate financial records.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with applicable regulations and to prevent fraud and money laundering.
• Responsible Gaming: To monitor gaming behavior, enforce self-exclusion requests, apply deposit limits, and identify players who may need support.
• Customer Support: To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by law. You may opt out at any time.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security threats to the r6win platform.
• Legal Compliance: To comply with applicable Philippine laws, PAGCOR guidelines, anti-money laundering (AML) obligations, and other regulatory requirements.
• Platform Improvement: To analyze usage patterns and improve the r6win platform's features, performance, and user experience.

r6win processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the r6win gaming services you have registered for).
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations, including KYC/AML requirements and PAGCOR guidelines.
• Legitimate Interests: Processing is necessary for r6win's legitimate interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting us at [email protected].

r6win does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC service providers who assist r6win in verifying player identities and ages.
• Game Content Providers: Licensed game studios and software providers whose games are available on the r6win platform. These providers may receive limited technical data necessary to deliver game content.
• Regulatory Authorities: PAGCOR and other applicable Philippine regulatory bodies, where disclosure is required by law or regulation.
• Law Enforcement: Government agencies and law enforcement authorities, where disclosure is required by a valid legal order or to prevent serious harm.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on r6win's behalf under strict data processing agreements.

All third parties with whom r6win shares personal data are required to handle that data in accordance with applicable data privacy laws and r6win's data protection standards.

r6win uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and analyze platform usage. The types of cookies we use include:

• Essential Cookies: Required for the r6win platform to function correctly, including maintaining your r6win login session and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences (e.g., language settings, game display preferences) to personalize your r6win experience.
• Analytics Cookies: Collect anonymized data about how players use the r6win platform, helping us identify areas for improvement.
• Security Cookies: Help detect and prevent fraudulent activity and unauthorized access to r6win accounts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the r6win platform, including your ability to log in.

r6win retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

Specifically:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, in accordance with AML and financial record-keeping obligations.
• KYC verification documents are retained for the period required by applicable Philippine regulations.
• Responsible gaming records (including self-exclusion records) are retained for the duration of the exclusion period plus an additional period as required by regulation.
• Customer support communications are retained for up to three (3) years following the resolution of the relevant inquiry.
• Marketing consent records are retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation.

When personal data is no longer required, r6win will securely delete or anonymize it in accordance with our data retention procedures.

As a data subject under applicable Philippine data privacy law, you have the following rights with respect to your personal data held by r6win:

• Right to Access: You may request a copy of the personal data r6win holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to r6win's legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that r6win provide your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact r6win's Data Privacy Officer at [email protected]. r6win will respond to your request within a reasonable timeframe in accordance with applicable law. We may need to verify your identity before processing your request.

r6win implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the r6win platform.
• Encrypted storage of sensitive data, including financial information and identity documents.
• Access controls limiting personal data access to authorized r6win personnel on a need-to-know basis.
• Regular security audits and vulnerability assessments of the r6win platform.
• Multi-factor authentication options for r6win player accounts.
• Incident response procedures to detect, report, and address personal data breaches promptly.

While r6win takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your r6win login credentials and for notifying us immediately if you suspect unauthorized access to your account.

The r6win platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. r6win does not knowingly collect personal data from individuals under the age of 21.

r6win employs age verification procedures during the registration process to prevent underage access. If r6win discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account and delete the associated personal data.

r6win reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made to this Policy, r6win will notify registered players via email or a prominent notice on the r6win platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will be revised whenever changes are made. Your continued use of the r6win platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or r6win's handling of your personal data, please contact our Data Privacy Officer:

For further information on your rights under Philippine data privacy law, you may also refer to the National Privacy Commission (NPC) of the Philippines.